📦 Shipping Policy
Last Updated: November 4, 2025
1. Shipping Coverage
We currently ship to the following regions:
- United Kingdom
- European Union (EU) Countries
- International Destinations (Outside UK & Europe)
Note: Orders placed from locations not covered in this policy will not be processed or shipped.
2. Shipping Methods & Couriers
| Region | Courier / Service | Transit Time | Availability |
|---|---|---|---|
| United Kingdom | PHC Carrier (Uses Evri, DHL or Delivery Van) | 2-5 Business Days | Available Nationwide |
| European Union | EU Courier Service | 6–7 Working Days | All EU Countries |
| Outside UK & Europe | DHL / UPS / FedEx | 10–15 Working Days | Selected Destinations |
3. Processing & Cut-Off Time
Orders are processed within 1-2 business day after payment confirmation.
- Cut-off Time: Orders placed after 2:00 PM (UK Time) will be processed the next business day.
- Orders placed on weekends or UK public holidays will be processed the following business day.
4. United Kingdom Shipping Rates (VAT Included)
| Order Value (≥ £) | Order Value (< £) | Shipping Fee (inc. 20% VAT) |
|---|---|---|
| 0.00 | 10.00 | £5.99 |
| 10.00 | 30.00 | £10.79 |
| 30.00 | 50.00 | £14.39 |
| 50.00 | 100.00 | £17.99 |
| 100.00 | 150.00 | £23.99 |
| £150.00 and above | £23.99 (Flat Rate) | |
5. EU Shipping Rates (VAT Included)
| Order Value (≥ £) | Order Value (< £) | Shipping Fee (inc. 20% VAT) |
|---|---|---|
| 0.00 | 10.00 | £23.99 |
| 10.00 | 20.00 | £29.99 |
| 20.00 | 50.00 | £35.99 |
| 50.00 | 100.00 | £40.79 |
| 100.00 | 500.00 | £59.99 |
| 500.00 | 1000.00 | £119.99 |
| 1000.00 | 5000.00 | £239.99 |
6. Outside UK & Europe (VAT Included Where Applicable)
| Region | Order Value (≥ £) | Order Value (< £) | Shipping Fee (inc. 20% VAT) |
|---|---|---|---|
| Africa | 0.00 | 1000.00 | £118.80 |
| 1000.00 | 10000.00 | £358.80 | |
| Asia | 0.00 | 1000.00 | £118.80 |
| 1000.00 | 10000.00 | £358.80 | |
| North America | 0.00 | 1000.00 | £118.80 |
| 1000.00 | 10000.00 | £358.80 | |
| Oceania | 0.00 | 1000.00 | £118.80 |
| 1000.00 | 10000.00 | £358.80 |
7. Notes & Additional Information
- All prices include 20% VAT.
- International rates exclude import duties and local customs fees, payable by the recipient.
- Tracking details are emailed once your order is dispatched.
- Delivery times are estimates and may vary due to customs or courier delays.
8. Contact Information
Picture Hanging Company
📞 +447990754804
📧 info@picturehangingcompany.co.uk
🏠 17 Glimpsing Grn, Erith, DA18 4HA, United Kingdom